AI service

Automated Communications

Follow-up that never forgets, so leads don't go cold.

HazirMinds Automated Communications sends confirmations, follow-ups, reminders and notifications automatically, by text, email, WhatsApp or phone call, through workflows you approve. Your customers hear from you at the right moment, and your team stops retyping the same messages.

WorkflowsSample data
New inquiry follow-up

Starts when a new inquiry comes in

Approved by your team
  1. Confirmation

    Instantly · text message

    Sent
  2. Team notification

    Instantly · to your team

    Sent
  3. Follow-up to Dana R.

    Next morning · WhatsApp

    Waiting for approval

Problems it solves

Three everyday problems Automated Communications takes off your plate.

The problem

Leads go cold before follow-up

What changes

Automated follow-up sequences.

The problem

Customers forget appointments

What changes

Reminders go out on schedule, every time.

The problem

Your team types the same messages all day

What changes

Confirmations and notifications send themselves.

What you get

Everything in the standard Automated Communications service.

  • Confirmations

    Sent the moment something is booked or received.

  • Follow-ups

    So no lead waits on someone remembering.

  • Reminders

    Before appointments and deadlines.

  • Notifications

    Your team hears about what matters, when it happens.

  • Text, email, WhatsApp and phone calls

    Each step goes out on the channel that suits your customers.

  • Workflows you approve

    Every message runs on rules your team signed off on.

How it works

  1. Step 1

    We map the messages you send today

    Confirmations, follow-ups, reminders, and who should hear about what.

  2. Step 2

    We build workflows for your approval

    You see every message and its timing before anything goes live.

  3. Step 3

    They run automatically

    Each message goes out at the right moment. Steps you mark wait for a person.

  4. Step 4

    You review, we refine

    We measure the results and adjust the workflows with you.

Control

Nothing sends without your say-so

Automation runs on rules you approve.

Security & data protection →
  • Messages run only through workflows your team approves.

  • Sensitive or consequential messages wait for a person's approval.

  • You stay in control of consent with your own contacts. Texts honor STOP and HELP replies, and automated calls introduce themselves as an AI.

  • Every message sent is logged, so you can see what went out and when.

  • Contact details and message history stay in your own isolated environment.

Included vs. scoped separately

Included in the standard service

  • Confirmations
  • Follow-ups
  • Reminders
  • Notifications to your team
  • Text, email, WhatsApp and phone call channels
  • Workflows set up for your approval
  • Managed hosting with monitoring, maintenance and updates

No setup fee for standard services. Usage, such as text messages, WhatsApp messages and call minutes, is billed at actual provider cost with no markup.

Scoped and quoted separately

  • Advanced automation and workflow redesign
  • Custom integrations with your existing business systems

A setup fee applies only when customization is required. How pricing works

Automated Communications questions

See all questions →
Will it message people without our approval?

No. Messages run only through workflows your team approves, and sensitive or consequential messages wait for a person.

Can a person check a message before it goes out?

Yes. Any step in a workflow can be set to wait for approval.

What kinds of messages can it send?

Confirmations, follow-ups, reminders and notifications. Each one can go by text, email, WhatsApp or phone call, whichever suits your customers.

Who's responsible for consent?

You are, for your own contacts. We set workflows up so messages go only to people you're permitted to contact.

How is Automated Communications priced?

Pricing is custom, based on your use case and complexity. It's month-to-month with no setup fee for the standard service, and usage, such as text messages, WhatsApp messages and call minutes, is billed at actual provider cost with no markup.

Not sure where AI fits into your business yet?

That's exactly what the first conversation is for. No pressure, no pitch — just a look at what's possible for you.

Book a Discovery CallA 15-minute call