Tools & playbooks

Start with the calculator owners actually use, then take a playbook with you.

Lead magnet · free

The Governance Report Card

Eight questions. Score your AI risk, consent trail, audit readiness and escalation gaps — get your score instantly.

1. Do you know exactly what your AI is allowed to do — and not do?
2. Can you produce consent records for every opt-in you've collected?
3. When the AI is unsure, what happens?
4. Can you audit what the AI did last week?
5. Are consequential actions (send, publish, pay, delete) gated?
6. Do factual AI answers carry a source?
7. Is your AI knowledge confined to approved sources?
8. Are AI call flows regression-tested on a schedule?
Revenue leak calculator

A conservative floor: it ignores referrals, reviews and lifetime value.

Monthly revenue leak
$10,000

That's $120,000 a year.

Illustrative estimate.
Reading list

Playbooks & honest comparisons

Pricing · 6 min

The true cost of a missed call, by industry

Not published yet
Playbook · 8 min

Speed-to-lead: the 60-second rule that triples contact rates

Not published yet
Comparison · 7 min

AI receptionist vs human receptionist: an honest ledger

Not published yet
Compliance · 5 min

Consent, disclosure and call recording: what the rules actually require

Not published yet
Playbook · 4 min

Database reactivation: found money in your CRM

Not published yet
Tactics · 3 min

From voicemail to booked job in 5 seconds

Not published yet

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Reference

The governance vocabulary, in plain terms

Six words we use precisely, and what each one commits us to.

Invariants

Four rules that hold on every deployment: capability is not authority, execution is not liability, deployment is not adoption, continuity is not persona.

Responsibility layers

Every action sits under a named authority holder. You set the rules and give the approvals; the AI operates inside them and stops where they stop.

Hallucination control

Answers are drawn from approved knowledge only. When confidence is low the agent says so rather than guessing, and hands the conversation to a human.

Proof horizons

Every claim we publish is labelled by how it was established. A modelled outcome is never presented as a measured one.

Receipts

Each action leaves a record of what happened, what it was based on, and who approved it.

Escalation

Defined triggers hand a conversation to a person, with the context needed to continue it.

Deployments go live in 7–14 days. See the enterprise governance layer or the rate card.

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